Overall, the reviews for the remodeling business are overwhelmingly positive, highlighting exceptional communication, professionalism, and attention to detail throughout the remodeling process. Customers appreciated the quality of work and the team's ability to bring their visions to life while staying within budget. However, a few negative comments indicate dissatisfaction with customer service and follow-up, hinting at potential inconsistencies in experience.
5
Apr 29, 2025
I had my shower remodeled with Phoenix Home Remodeling, and I couldn’t be happier with the entire experience. The project timeline was clearly communi...
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I had my shower remodeled with Phoenix Home Remodeling, and I couldn’t be happier with the entire experience. The project timeline was clearly communicated and followed exactly as promised, which made the whole process stress-free. Their team was not only professional but also incredibly friendly and respectful every step of the way. Even after the project was completed, their follow-up and after-service support were excellent.I truly appreciate the quality of their work and their commitment to customer satisfaction. Highly recommend them to anyone looking for honest, reliable, and top-notch remodeling services!
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5
Apr 26, 2025
We are thrilled with the results of our kitchen and great room remodel. From the design stage through completion, the team at Phoenix Home Remodeling ...
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We are thrilled with the results of our kitchen and great room remodel. From the design stage through completion, the team at Phoenix Home Remodeling were top notch. Communication was timely, dust was kept at a minimum, and deadlines were always met. A huge shout out to Steve, our project manager who paid more attention to detail than we could have ever asked for. We will definitely use them again for future projects. Five stars all around.
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5
Apr 15, 2025
We are so very happy with our bathroom remodel. Phoenix Home Remodeling worked with us from the initial redesign to the final beautiful bathroom. The...
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We are so very happy with our bathroom remodel. Phoenix Home Remodeling worked with us from the initial redesign to the final beautiful bathroom. They helped me realize my "vision" for my bathroom - the tile work was beautiful, the shower is a work of art. Every detail -- including replacing lighting, painting, countertops, sinks -- were done with skill and all as designed. The floating shelves keeps my countertop so neat. The workers were all courteous, and it was a happy time when they were arriving everyday to transform the upstairs bathroom. Always communicating with us when they would arrive, next steps, consulting on final touches. A beautiful experience and bathroom resulted.
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5
Apr 14, 2025
This company is incredible!!!! I do my homework when it comes to home remodeling and renovation (I learned the hard way). I chose this company after a...
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This company is incredible!!!! I do my homework when it comes to home remodeling and renovation (I learned the hard way). I chose this company after a TON of research and I am so glad that I did. This is a small family company that is run by two brothers. They are honest, personable, and fantastic communicators AND listeners! I had the company remodel our bathroom and turn our guest room into an ensuite. The first part of the job was measuring, then designing, and then they started work. The designer was wonderful! She helped my vision come to life in ways that I really did not expect were possible. I wanted my bathroom to have a claw foot tub, tiled shower with frosted glass, gold accents everywhere, and the entire space to feel like a Mediterranean palace. I also wanted to do it on a budget...yeah :). They delivered to an extent that I cannot even describe with words. I wanted a steam shower but could not afford the plumbing costs to install it. They took the frosted glass to the ceiling and created a "window" at the top that opens and closes to keep in and release steam depending on the position that you put it in. I got my steam shower but without the higher cost! They found me the most gorgeous tub and it absolutely fit my vision and blended perfectly with all other aspects of the bathroom. When I told them that I wanted sinks from Morocco, mirrors from Turkey, and drawer and cabinet pulls off of Etsy - they told me to pick what I wanted and send them the specs. There was no discouragement related to making things work. They were constantly willing to alter and change plans based on my "finds" and "whims" :). The designer would even contact me with her own "finds" that she felt I would like. She would often do this well outside of working hours. Everything I wanted was considered and they actively sought high quality items that fit my budget. They also turned our guest room into an ensuite and I was worried about the cost since I had just done the bathroom. They basically would ask me: 1) what do you want to do? 2) what do you ideally want to spend? Once I talked to them about that, they would tell me costs and give me options. For example, they would say if I cut this out or did the project in this other way then it would reduce costs by X dollars and I would still basically get what I want. They would ask what I might be negotiable on and what I had to have and then they always made it happen! Let me add, I know that people say to never tell your number because contractors will take advantage, etc. My experience was not like that at all. They offered me so many options and worked so closely with me on price in order to ensure that my vision was accomplished but within my budget. They also updated the site related to my project every single day. I have used companies before that have such tools but never ever use them! Not this company - I could follow everything as it happened. In addition to all of the above, let me address the workers they use. I was blown away by the professionalism, knowledge, and incredibly polite demeanor of each of them. These individuals were the most professional folks I have ever worked with! If I were ever going to build as house from the ground up, I would pray to find folks like these. They were all also super kind and understanding of my kids being around, our cat, etc. We were there every day that they worked and it did not bother them at all. They also ALWAYS left the place clean both inside of the house and outside as well. By the time the project was done, they all felt like friends of our family. In the future, I plan on getting my kitchen and other bathrooms remodeled and this is my company! I HIGHLY recommend this company. I absolutely LOVE the remodels and want to thank them for being such an awesome group of professionals. If you are looking to remodel or do renovations, this is your company!
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5
Apr 08, 2025
PHR were great to work with for my kitchen remodel. I was impressed with their communication, always keeping me informed and always telling me ahead o...
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PHR were great to work with for my kitchen remodel. I was impressed with their communication, always keeping me informed and always telling me ahead of time who would be coming to my house and at what time. And they were always punctual, considerate, and respectful of my home. I found this company easy to work with, and the whole remodel process was so smooth and uneventful. I am very happy I chose them for my kitchen remodel.
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5
Mar 05, 2025
These folks are incredible! Worth every penny. They tout their process and for good reason- they hit every date and delivered an awesome product. The ...
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These folks are incredible! Worth every penny. They tout their process and for good reason- they hit every date and delivered an awesome product. The designer was helpful, the costs easy to understand. Every person I worked with was conscientious, on time, very communicative, and did good work. Special shout out to Steve, super nice guy
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2
Mar 05, 2025
They did an effluent job on the kitchen. We ran into trouble. They responded nastily (they got there money ! and can't recommend them. I don't want to...
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They did an effluent job on the kitchen. We ran into trouble. They responded nastily (they got there money ! and can't recommend them. I don't want to get into nasty text war. I cannot reccomend them.
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5
Mar 01, 2025
We worked with Phx Home Remodeling to remodel our kitchen and primary bathroom. From start to finish they were amazing to work with! Not only do I abs...
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We worked with Phx Home Remodeling to remodel our kitchen and primary bathroom. From start to finish they were amazing to work with! Not only do I absolutely LOVE my kitchen and bathroom, I also enjoyed everyone we worked with! Looking forward to working with them again in our next project!
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